This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time sensitive manner, processing patient orders and providing clear and timely communication to all stakeholders. Responds to telephone inquiries and orders from patients and referral sources May assist walk in patients wit

The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, HME, and oxygen, making accurate and timely deliveries of all items to patients' homes. May complete appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies Performs equipment setup, orientation, and demonstration of the safe operation and use of HME

This employee delivers and provides instruction to patients and/or caregivers on the proper use of equipment and/or respiratory care procedures; ensures patients and/or caregivers can effectively operate and maintain equipment, and assists patients in solving problems regarding equipment use. Routine patient follow up contacts and equipment maintenance checks Completes nec

We are seeking a Warehouse Coordinator to join our team. This employee is responsible for maintaining various warehousing functions including shipping and receiving, cleaning equipment, purchasing, and inventory. Completes monthly inspection of all time sensitive goods to ensure no expired products are on shelves Maintains adequate "on time" inventory of supplies and goods

This employee delivers and provides instruction to patients and/or caregivers on the proper use of equipment and/or respiratory care procedures; ensures patients and/or caregivers can effectively operate and maintain equipment, and assists patients in solving problems regarding equipment use. Routine patient follow up contacts and equipment maintenance checks Completes nec

The Dispatcher is primarily responsible for coordinating the activities of the Patient Service Technicians and dispatching all outgoing work orders. Coordinates and dispatches all outgoing work orders Ensures timely completion of assigned work orders Monitors all field personnel and establishes equal workloads Determines appropriate delivery mode of outgoing supplies and e

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction. Job Responsibilities Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Documents cal